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Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last Updated: May 14, 2025

1. Introduction

This Privacy Policy explains how Audiva ("we," "us," or "our") collects, uses, and discloses your information when you use our website, products, and services (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not access or use our Services.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, such as your name, email address, phone number, company information, and any other information you choose to provide.

Usage Data

We automatically collect certain information about your device and how you interact with our Services, including your IP address, browser type, operating system, referring URLs, access times, and pages viewed.

Voice Data

When you use our AI voice agent services, we collect and process voice recordings and transcripts of conversations to provide and improve our Services.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Services

Process transactions and send related information

Send you technical notices, updates, security alerts, and support messages

Respond to your comments, questions, and customer service requests

Develop new products and services

Monitor and analyze trends, usage, and activities in connection with our Services

Detect, investigate, and prevent fraudulent transactions and other illegal activities

Personalize your experience and deliver content relevant to your interests

4. Sharing of Information

We may share your information with:

Service providers who perform services on our behalf

Business partners with whom we jointly offer products or services

Third parties in connection with a business transaction such as a merger, sale of assets, or bankruptcy

Law enforcement or other third parties as required by law or to protect our rights

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Accessing, correcting, or deleting your personal information

Objecting to our processing of your personal information

Requesting restriction of processing of your personal information

Data portability

Withdrawing consent at any time where we rely on consent to process your personal information

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

8. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

contact@audiva.ai